Nuuk Shuttle — Tivasa ApS

Last updated: May 2026

 

Who We Are

This website is operated by Tivasa ApS, trading as Nuuk Shuttle.

Tivasa ApS Tuapannguit 38 3900 Nuuk, Greenland CVR #44877503 Email: booking@nuukshuttle.com Phone: +299 52 37 97

 

What Information We Collect

When you use our website or make a booking, we may collect the following personal data:

  • Name — to identify your booking and confirm your transfer
  • Email address — to send booking confirmations and communicate with you
  • Phone number — to contact you regarding your transfer or in case of changes
  • Travel details — including flight number, arrival time, pickup address, and destination
  • Payment information — processed securely through our payment provider; we do not store card details on our servers
  • Enquiry content — any information you voluntarily provide through our contact or inquiry forms

How We Use Your Information

We use your personal data solely to:

  • Process and confirm your booking or enquiry
  • Coordinate your transfer and communicate with your driver
  • Send you booking confirmations and relevant service updates
  • Respond to questions or requests you send us
  • Comply with our legal obligations

We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your personal data with third parties for commercial purposes.

Legal Basis for Processing

We process your personal data on the following legal grounds under GDPR:

  • Contract performance — processing is necessary to fulfil your booking
  • Legitimate interests — to operate and improve our service
  • Legal obligation — where required by Greenlandic or Danish law
  • Consent — where you have explicitly opted in (e.g. newsletter or marketing)

Cookies

Our website uses cookies to ensure basic functionality, remember your preferences, and understand how visitors use the site. These include:

  • Essential cookies — required for the website and booking system to function
  • Analytics cookies — used to understand site usage (e.g. Google Analytics, if active)

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of the booking system.

Third-Party Services

To operate our website and booking service, we use the following third-party tools and platforms:

  • WordPress / WooCommerce — website and booking platform
  • Payment processor — to handle secure card transactions
  • Google Analytics — anonymous website traffic analysis (if active)
  • Email service provider — to deliver booking confirmations

These providers process data on our behalf under their own privacy policies and GDPR-compliant data processing agreements.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy — typically for the duration of your booking and a reasonable period thereafter for accounting and legal compliance. Enquiry data not resulting in a booking is deleted within 12 months.

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Request deletion of your data, subject to legal obligations
  • Object to or restrict processing in certain circumstances
  • Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at booking@nuukshuttle.com. We will respond within 30 days.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are encrypted and processed through a certified payment provider.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. We recommend checking back periodically if you are a regular user of our services.

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us:

Tivasa ApS — Nuuk Shuttle Tuapannguit 38, 3900 Nuuk, Greenland booking@nuukshuttle.com +299 52 37 97