Photo by Rebecca Gustafsson – Visit Greenland
F.A.Q.
Frequently Asked Questions
Frequently asked questions about the transport in Nuuk
Nuuk is unlike any other capital city – and getting around it requires a little more planning than most destinations. There is no Uber, no Bolt, and no metro system operating anywhere in Greenland. Taxis exist but are limited in number, inconsistent in availability, and can be expensive during peak hours or late at night. Whether you are landing at Nuuk Airport for the first time or navigating the city between neighbourhoods, knowing your transport options in advance makes all the difference.
Nuuk Shuttle connects the airport with hotels, the city centre, Katuaq, the harbour, and residential areas across Nuuk – with fixed pricing and professional local drivers. Below you’ll find answers to the most common questions about getting around, including transfer costs and taxi alternatives, as well as group bookings and delayed flights.
Airport Arrival
Your driver will be waiting outside the terminal upon your flight’s arrival, clearly identified as Nuuk Shuttle. No searching, no waiting in the cold.
For cruise port arrivals, we do our best to time your pickup with your vessel’s docking time. Transit to your accommodation or destination typically takes between 15 and 30 minutes, depending on stops and traffic conditions.
Hotel Departure
Greenland Airports recommends arriving at least 2 hours before international departures and 1 hour before domestic departures. Plan your pickup time accordingly.
When booking your pickup, select a time 1.5 to 2.5 hours before your flight to ensure you arrive at the terminal with time to spare.
Your driver will arrive at your accommodation within a 30-minute window after your booked pickup time. If you book for 07:00, expect your driver between 07:00 and 07:30. It is important that you are ready at your booked pickup time – the shuttle cannot wait beyond the pickup window and may depart without you.
Lost & Found
Left something behind? It happens. Get in touch and we will do our best to reunite you with your belongings as quickly as possible.
Items left in one of our vehicles can be collected by appointment from:
Tivasa ApS – Nuuk Shuttle
Tuapannguit 38
3900 Nuuk, Greenland
+299 52 37 97
booking@nuukshuttle.com
Collection hours:
Monday to Friday: 09:00 to 15:00
Saturday & Sunday: Closed
If you need your item urgently, we can arrange a special delivery for a fee of DKK 500. Please contact us to arrange this.
Please note that if your item is in a vehicle currently in operation, it may not be possible to retrieve it until the driver has completed their journey.
How do you get from Nuuk Airport to the city?
The most reliable way to travel from Nuuk Airport to the city centre is by pre-booked shuttle transfer. Nuuk Shuttle offers direct, door-to-door airport transfers that pick you up at the terminal and deliver you to your hotel or destination in the city in approximately 10–12 minutes. Local taxis do operate in Nuuk but are limited in number and cannot always be relied upon for guaranteed availability at the terminal.
Is there Uber, Bolt or Lyft in Nuuk?
No. Uber, Bolt, Lyft, and similar ride-hailing apps do not operate in Nuuk or anywhere in Greenland. The city is simply too small and too remote for these platforms to function. Nuuk Shuttle is the recommended alternative – offering the same convenience of pre-booking with the added reassurance of local expertise and guaranteed availability.
How much does a taxi cost in Nuuk?
Taxi pricing in Nuuk is generally metered but can vary. As a guide, a taxi from the airport to the city centre typically costs between 150–250 DKK, though pricing may increase during evening or early morning hours. Nuuk Shuttle offers fixed, pre-agreed pricing for all transfers – so you know exactly what you are paying at the time of booking, with no surprises on arrival.
What is the best way to get around Nuuk?
For airport transfers, hotel pickups, and point-to-point travel around Nuuk, a pre-booked shuttle is the best option available. There is no public bus service connecting the airport to the city, no metro or tram network, and no ride-hailing apps. Walking from the airport is not practical with luggage, particularly in winter conditions. Pre-booking a shuttle with Nuuk Shuttle ensures you have confirmed, professional transport waiting for you when you arrive.
Can you pre-book an airport transfer in Nuuk?
Yes – and it is highly recommended. Nuuk Shuttle accepts advance bookings for all airport transfers, hotel pickups, and other transport needs around the city. Pre-booking confirms your driver, locks in the price, and removes all uncertainty from your arrival. We recommend booking at least 24 hours in advance, though we accept last-minute bookings subject to availability.
Do you offer transfers to Katuaq Cultural Centre?
Yes. Nuuk Shuttle offers a dedicated airport-to-Katuaq transfer, ideal for conference delegates, event attendees, performers, and cultural visitors whose itinerary leads directly to Katuaq on arrival. Return transfers from Katuaq to the airport are also available. See the Katuaq transfer section above for full details.
How far is Nuuk Airport from the city centre?
Nuuk Airport is approximately 4.5 km from the city centre, with a typical driving time of 10–12 minutes under normal conditions. In winter, snow and ice can extend this slightly. The airport is not within walking distance for most travellers, particularly those arriving with luggage.
Do you offer group and private transfers?
Yes. Nuuk Shuttle accommodates group bookings for corporate delegations, conference groups, cruise passengers, expedition teams, and other parties. Please contact us directly with your group size and requirements to arrange a custom quotation.
What happens if my flight is delayed?
Nuuk Shuttle monitors flight arrivals in real time. If your flight is delayed, we adjust your pickup time accordingly at no extra charge. There is no need to contact us – simply notify us if your flight is cancelled entirely so we can reschedule.
Where can I find more information about visiting Nuuk?
For everything you need to plan your trip – attractions, accommodation, restaurants, activities, and local tips – visit visitnuuk.com. It is the official guide to Nuuk and the best starting point for first-time visitors and returning travellers alike. You can find our profile on visitnuuk.com here.
Where can I learn more about travelling in Greenland?
If you are planning to explore beyond Nuuk, visitgreenland.com is the official tourism portal for Greenland – covering destinations, experiences, practical travel information, and inspiration for everything the country has to offer.
Get where you’re going
Pre-book your transfer, night bus, or charter and travel Nuuk without the guesswork.
